The redesigned Galen Writing Box looks promising

A quick post, all.

Galen Leather came through on their promise to send me a third writing box. It arrived about a week ago. I had to pay about 45 quid for import charges, but that didn’t bother me one bit.

These guys have gone out of their way over a period of months to send me TWO replacement boxes, complete with all the trimmings — leather carrying handle, evil eye tag, and in this case Turkish coffee and tea — all for free. I’ve never been so impressed by the customer service of any company.

The revised design is significantly different to both v1 and v2. All of the photos in this post compare my v2 and v3 boxes. My v2 box had warped tremendously, but in the intervening weeks and months has settled down and seems to be fairly well-behaved now, unlike my original v1 (which ended up like two Pringles bolted together).

The inside dimensions seem to be the same, but the new box is definitely a fresh design. It has different joints, and different dimensions. It’s not as long, or as wide, but it’s thicker — and that means the supplied leather strap doesn’t fit properly. Not a deal breaker for me.

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Don’t be distracted by the extremely different grain. Look at those joints!

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Underneath the felt liner, two slots have been milled. Perhaps to inhibit warping?

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My particular example is not as well-finished as my V2. There’s some stray glue.

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And a dent or two.

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And some “measure twice, cut once” spots.

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But my stuff is already nicely at home. And I am deeply pleased.

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8 thoughts on “The redesigned Galen Writing Box looks promising

  1. Impressive service from the people at Galen. Glad that you got this sorted. I was rather taken with the writing box, but then held off buying when it became apparent that there were some QC issues. It might well have to back on the ‘want’ list. 😀

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  2. I’ve been watching the Galen Writing Box since day 1, and keeping up with your reviews and updates. I wanted this the moment I saw it. You’ve provided a great service to those of us considering the purchase. I’m glad to read about the excellent customer service and the areas of improvement. This is on my wish list and I look forward to having my own. Thanks!

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  3. Pingback: Behind the scenes: storage, travel and writing desks | UK fountain pens

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